SOCIAL + SIGNATURE
TERMS & CONDITIONS
COLLOCO MARKETING LTD
Company Registration Number: 12305516
ICO Registration Number: C1295320
Last Updated: 19 JANUARY 2026
Overview
Social+ Signature is a quarterly, campaign-led social media and content service created by Colloco Marketing Ltd to support visibility, brand consistency, and commercial outcomes for hospitality businesses.
This is not a generic content service.
It is a structured marketing system built around strategic planning, professional content capture, and consistent delivery.
Scope of Service
Each quarter, Colloco will:
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Define a clear 90-day campaign focus (e.g. seasonal offer, event series, menu launch, brand feature)
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Plan and deliver weekly social media content aligned to that campaign
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Capture professional on-brand imagery during a scheduled quarterly content visit
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Schedule and publish content across agreed platforms
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Track performance and provide visibility on engagement and campaign interest
The objective is to support visibility and commercial momentum — not vanity metrics alone.
Fees & Payment
Monthly Service Fee
£tbc per month
Minimum term: 3 months, then rolling quarterly
The monthly fee covers:
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Strategy and campaign planning
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Content creation (copy, graphics, reels, stories)
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Scheduling and publishing
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Tracking and reporting
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Account management
Quarterly Content Capture (Required)
From £tbc per venue, per quarter
This includes:
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Pre-shoot planning and campaign alignment
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Professional on-site photography and content capture
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Editing and delivery of approved assets
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Local travel within an agreed radius
Multi-venue or extended capture runs may be quoted separately.
Optional Costs (if required)
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Landing page hosting & tracking: £120 per year (non-refundable)
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Advertising spend: charged separately, non-refundable
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Third-party platforms or tools: charged separately where applicable
All third-party or hard costs are excluded from any refund guarantee.
Payment Terms
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Fees are payable quarterly in advance via invoice or standing order
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Late or missed payments may result in paused or cancelled service
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Paused service due to non-payment is not refundable
Content Delivery
Quarterly Content Capture
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One coordinated capture visit per quarter
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Minimum 100 professionally edited images per visit
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Content licensed for the client’s own marketing use only
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Shoots must be scheduled in advance and cannot be rolled over unless agreed in writing
Weekly Content Output
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4 feed posts per week (approx. 16 per month)
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1 story set per week
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1 reel per week (using captured footage where available)
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Captions and graphics created using Colloco templates
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Scheduled posting to Facebook and Instagram
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One round of revisions per week
90-Day Performance Guarantee
Colloco is confident in the Social+ Signature system.
If, after three full months of active collaboration, there is no measurable improvement in reach, engagement, or tracked campaign interest — and all client responsibilities have been met — Colloco will refund the final month’s service fee.
The guarantee:
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Applies to Colloco’s service fee only
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Excludes all capture, travel, production, advertising, and third-party costs
Guarantee Conditions
To qualify for the guarantee, clients must:
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Approve content within 5 working days
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Provide campaign materials (menus, pricing, event details) at least 5 working days in advance
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Participate in scheduled capture visits or interviews
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Maintain a live booking or enquiry method throughout the campaign
Missed deadlines, withheld approvals, lack of participation, or paused campaigns will void the guarantee.
Performance & Reporting
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Campaign links tracked via Bitly or equivalent
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Monthly performance snapshot provided, including:
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Reach and engagement trends
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Top-performing content
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Click and interest data
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Colloco cannot guarantee confirmed bookings unless these are measurable or reported by the client.
Cancellation
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Minimum term: 3 months
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After the minimum term, either party may cancel with 30 days’ written notice
Colloco reserves the right to cancel immediately for:
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Repeated late payment
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Lack of cooperation
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Abusive or unreasonable conduct
Final content is delivered or scheduled only once all outstanding balances are cleared.
Legal & Intellectual Property
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All created content remains the copyright of Colloco Marketing Ltd
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Clients receive a non-exclusive licence to use delivered content for their own business marketing
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Content may be used in Colloco’s portfolio or promotional materials unless requested otherwise in writing
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These terms may be updated with 30 days’ notice
CONTACT
Colloco Marketing Ltd
Email: hello@colloco.marketing
Website: http://www.colloco.marketing

