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SOCIAL + SIGNATURE
TERMS & CONDITIONS

COLLOCO MARKETING LTD

Company Registration Number: 12305516

ICO Registration Number: C1295320

Last Updated: 19 JANUARY 2026

Overview

Social+ Signature is a quarterly, campaign-led social media and content service created by Colloco Marketing Ltd to support visibility, brand consistency, and commercial outcomes for hospitality businesses.

This is not a generic content service.
It is a structured marketing system built around strategic planning, professional content capture, and consistent delivery.

Scope of Service

Each quarter, Colloco will:

  • Define a clear 90-day campaign focus (e.g. seasonal offer, event series, menu launch, brand feature)

  • Plan and deliver weekly social media content aligned to that campaign

  • Capture professional on-brand imagery during a scheduled quarterly content visit

  • Schedule and publish content across agreed platforms

  • Track performance and provide visibility on engagement and campaign interest

The objective is to support visibility and commercial momentum — not vanity metrics alone.

Fees & Payment

Monthly Service Fee

£tbc per month
Minimum term: 3 months, then rolling quarterly

The monthly fee covers:

  • Strategy and campaign planning

  • Content creation (copy, graphics, reels, stories)

  • Scheduling and publishing

  • Tracking and reporting

  • Account management

Quarterly Content Capture (Required)

From £tbc per venue, per quarter

This includes:

  • Pre-shoot planning and campaign alignment

  • Professional on-site photography and content capture

  • Editing and delivery of approved assets

  • Local travel within an agreed radius

Multi-venue or extended capture runs may be quoted separately.

Optional Costs (if required)

  • Landing page hosting & tracking: £120 per year (non-refundable)

  • Advertising spend: charged separately, non-refundable

  • Third-party platforms or tools: charged separately where applicable

All third-party or hard costs are excluded from any refund guarantee.

Payment Terms

  • Fees are payable quarterly in advance via invoice or standing order

  • Late or missed payments may result in paused or cancelled service

  • Paused service due to non-payment is not refundable

Content Delivery

Quarterly Content Capture

  • One coordinated capture visit per quarter

  • Minimum 100 professionally edited images per visit

  • Content licensed for the client’s own marketing use only

  • Shoots must be scheduled in advance and cannot be rolled over unless agreed in writing

Weekly Content Output

  • 4 feed posts per week (approx. 16 per month)

  • 1 story set per week

  • 1 reel per week (using captured footage where available)

  • Captions and graphics created using Colloco templates

  • Scheduled posting to Facebook and Instagram

  • One round of revisions per week

90-Day Performance Guarantee

Colloco is confident in the Social+ Signature system.

If, after three full months of active collaboration, there is no measurable improvement in reach, engagement, or tracked campaign interest — and all client responsibilities have been met — Colloco will refund the final month’s service fee.

The guarantee:

  • Applies to Colloco’s service fee only

  • Excludes all capture, travel, production, advertising, and third-party costs

Guarantee Conditions

To qualify for the guarantee, clients must:

  • Approve content within 5 working days

  • Provide campaign materials (menus, pricing, event details) at least 5 working days in advance

  • Participate in scheduled capture visits or interviews

  • Maintain a live booking or enquiry method throughout the campaign

Missed deadlines, withheld approvals, lack of participation, or paused campaigns will void the guarantee.

Performance & Reporting

  • Campaign links tracked via Bitly or equivalent

  • Monthly performance snapshot provided, including:

    • Reach and engagement trends

    • Top-performing content

    • Click and interest data

Colloco cannot guarantee confirmed bookings unless these are measurable or reported by the client.

 

Cancellation

  • Minimum term: 3 months

  • After the minimum term, either party may cancel with 30 days’ written notice

Colloco reserves the right to cancel immediately for:

  • Repeated late payment

  • Lack of cooperation

  • Abusive or unreasonable conduct

Final content is delivered or scheduled only once all outstanding balances are cleared.

Legal & Intellectual Property

  • All created content remains the copyright of Colloco Marketing Ltd

  • Clients receive a non-exclusive licence to use delivered content for their own business marketing

  • Content may be used in Colloco’s portfolio or promotional materials unless requested otherwise in writing

  • These terms may be updated with 30 days’ notice

CONTACT
Colloco Marketing Ltd
Email: hello@colloco.marketing
Website: http://www.colloco.marketing


 

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