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  • Writer's pictureSophia Brading

Building a Truly Authentic Brand


authentic marketing

In today's rapidly evolving digital world, we believe authenticity is the key to effective marketing. At Colloco Marketing, we've always understood that every business has a unique story and vision that they don't necessarily know how to convey online.


Over the past few years, we have been making a deliberate and natural emphasis towards promoting authentic branding and storytelling. This is not just a fad for us; it is the very essence of how we believe marketing should be done. We are going to make much more of proactive effort to lead the way more with this too.


Our mission from today, is to guide you in achieving authentic branding, even if you don’t hire us!


However, if you choose to work with us, be sure we will partner together to bring your vision to life, ensuring your business’s personality and authenticity shine through.


In a world increasingly influenced by artificial intelligence, we want to champion the smart use of AI—not to replace the human touch but to enhance it. AI can assist in understanding customer needs, analysing data, and optimising strategies, but the core of your brand’s voice must remain genuine and human.


You will see this commitment reflected more and more in all our future messaging and work. We specialise in website design, social media marketing, professional photography, and compelling storytelling to reflect the heart and soul of your business. Our goal is for you to create authentic connections with your audience by delivering consistent, transparent, and heartfelt messaging.


Here, we will explore the key ways of becoming a more authentic brand and this is what we will be talking about and messaging about from here on. From earning credibility through consistent actions to staying true to your core values, we will provide steps and real-world examples to help your business stand out in an authentic way.


We will outline key actions and essential aspects of implementing authenticity in your marketing, along with questions to help you reflect and get started:


Genuine storytelling

Walk the Talk: Authenticity isn't something you can "put on" for a single marketing campaign; it must be earned through your consistent actions. Clients and customers expect, and respond to, continuous evidence of a brand's values and how they are upheld across all business activities.

Question: What’s important to you for your business, and how can you consistently demonstrate your core values in every interaction and activity?

Come from a Genuine Place: Any changes or new initiatives your business undertakes should come from a place of genuine motivation. Whether you’re introducing new services, supporting a local cause, or adopting eco-friendly practices, these efforts should reflect your personal values or be driven by the passions of your team. It’s important that these changes are not just for show or to increase sales. When your efforts are sincere, the positive results will naturally follow.


Question: What genuine motivations or values can drive your business's next initiative or change?

Show Your Commitment: Authenticity requires dedication and often a significant investment of time, effort, and resources. It's about making real changes that reflect your values, even if the benefits aren't immediately visible. Long-term commitment to authenticity builds trust and loyalty, which are invaluable assets for any business.


Brand Values
Question: How can you demonstrate your commitment to authenticity in ways that resonate with your customers and team?

Own Your Failures: While brands often highlight their successes, consumers can be sceptical, viewing these actions as profit-driven. Being transparent about mistakes and learning from them can build trust and endear customers to your brand.

Question: How can you be more transparent about your business’s mistakes and what you’ve learned from them?

Stay in Your Lane: Focus on issues that are relevant to your brand. Unless you are uniquely qualified to address a particular topic, it’s best to avoid it. For example, consumers wouldn't expect Coca-Cola to comment on dental health or McDonald's on childhood obesity.

Question: What topics are most relevant to your brand, and how can you contribute to them meaningfully?

Avoid "Greenwashing": Be genuine in your environmental efforts. Campaigns like Kit-Kat’s ‘Give the planet a break’, which was criticised for greenwashing, show the importance of aligning your environmental messages with authentic actions, especially considering the parent company, Nestlé.

Question: If this is a value you choose how can you ensure your environmental initiatives are genuine and align with your business practices?

Be True to Your Brand: Reinvention has its limits. Any steps towards greater authenticity should aim to enhance your brand’s existing values and ideals, striving to become a better version of itself rather than trying to transform into something completely different.

Question: How can you enhance and build upon your brand’s existing values to become a more authentic version of itself?

In the spirit of fostering authentic branding, we'll be addressing these questions and implementing these principles as part of our homework for next week. We invite you to join us in this journey for accountability and mutual growth.


Cut through the noise

Another benefit of authenticity is that it can't be replicated or faked. When you focus on being authentic, your competition fades into the background. Authenticity also helps you cut through the noise of constant emails and social media content, allowing your business to truly stand out.


Let’s work together to enhance our businesses’ authenticity.

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